I grew up near Plaza Midwood in Charlotte, and have marveled at the stunning growth the city has experienced. Through a successful career in banking, I developed fruitful relationships with many of our nations largest corporations. But my heart did not and has never truly belonged in an office. My grandfather was a master woodworker, and many of his skills and aspirations were passed down to me. Following a deeper calling, I combined my technical skills with a deep desire to help people in a practical, tangible, and impactful way by entering the home inspection industry.

I’m a firm believer in the power of education, and I incorporate a great deal of it in the way that I perform inspections. The time spent with the client towards the end of an inspection is very important to me. I use that time not just to review the findings, but to develop a relationship that will last for years. I want people to know that they have me in their corner; not just for the ~15 minute walkthrough - but for life. Checking in with past clients just to see how they’re doing is a joy to me that banking is not designed to fulfill.

I am a member of the International Association of Certified Home Inspectors (InterNACHI), and I maintain my Certified Professional Inspector (CPI) designation through that widely respected organization. Although not required, the CPI designation gives additional peace of mind to clients as it requires inspectors to take part in extensive annual training, stay abreast of industry trends, and abide by a documented Standard of Practice & Code of Ethics.

I’m blessed to live in the SouthPark neighborhood with my wife Rachel and twin toddlers Harper & Bennett. When I’m not inspecting a home, my time is usually spent with family, the most important thing to me in this world.

Glenn Carroll, CPI

Certified Professional Inspector ®

One thing that I have noticed about the home inspection industry is that inspectors are quick to reduce their liability. When the electric panel is blocked by personal items, or the attic space is only accessible via a scuttle opening, many inspectors will disclaim these systems and areas as restricted. It is an easy way to save time and absolve liability.

However, if that inspector’s mother were the person buying the home, he/she would most definitely make the effort to move some boxes or bring in a bigger ladder. That’s the difference. It all boils down to love and compassion for others. Practically speaking, this method is not always convenient, but I think it’s the right thing to do.

That electric panel example is actually a real-life scenario that I experienced. The client was shocked when I let her know that the panel had a major fire hazard that can be easily corrected. She had her home inspected only a year prior.